Privacy Policy

Effective Date: January 13, 2025

1. Information We Collect

Files You Upload: When you use our PDF watermark removal service, we temporarily store the PDF files you upload to our servers for processing purposes.

Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on our website.

Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect analytics data.

2. How We Use Your Information

Service Provision: Your uploaded PDF files are processed to remove watermarks and then immediately deleted from our servers after processing is complete.

Service Improvement: We may analyze uploaded files to improve our watermark detection and removal algorithms. This analysis is primarily automated, but may occasionally involve human review for quality assurance and algorithm improvement purposes. During any human review, personal information is not stored and files are processed securely with strict confidentiality measures.

Analytics and Performance: We use usage data to understand how our service is used, identify technical issues, and improve performance.

Communication and Support: We may use your information to respond to your inquiries and provide customer support. In some cases, to resolve technical issues or improve service quality, we may request that you voluntarily provide the original file for analysis. Such requests will always be optional and made with your explicit consent, and any files provided will be handled with the same security and deletion policies as regular uploads.

3. Data Storage and Security

Temporary Storage: Uploaded PDF files are stored temporarily on our secure servers only for the duration of processing, typically completed within minutes.

Automatic Deletion: All uploaded files are automatically deleted from our servers within 1 hour of upload, regardless of whether processing is completed.

Security Measures: We implement industry-standard security measures including encryption in transit and at rest, secure server configurations, and regular security audits.

No Long-term Storage: We do not maintain long-term backups of your uploaded files.

4. Third-Party Services

Google Analytics: We use Google Analytics to collect and analyze website usage statistics. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on our site. This data helps us understand user behavior and improve our service.

Google AdSense: We display advertisements through Google AdSense. Google may use cookies and other tracking technologies to show you relevant ads based on your browsing history across different websites.

Data Sharing: We do not sell or share your personal information with third parties except as necessary to provide our service or as required by law.

For more information about Google's privacy practices, please visit Google's Privacy Policy.

5. Cookies and Tracking

We use cookies and similar tracking technologies for the following purposes:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Advertising cookies for relevant ad display
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences, though this may affect website functionality.

6. Your Rights and Choices

Access and Control: Since we do not store your files long-term or collect personal account information, there is limited personal data to access or control.

Opt-out: You can opt out of analytics tracking by using browser settings or privacy tools.

Ad Preferences: You can control advertising preferences through Google's Ad Settings.

Contact Us: If you have privacy concerns or questions, please contact us through our website.

7. International Data Transfers

Our service may involve transferring data to servers located in different countries. We ensure that all such transfers comply with applicable data protection laws and maintain appropriate security measures.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website contact form.